Download the Student Handbook here.
You will need access to a computer or laptop or tablet device with internet connectivity to complete this training.
This unit describes the skills and knowledge required to understand and respond to instructions; to carry out routine tasks and communicate with a range of internal/external clients in a medical environment; as well as use appropriate medical terminology.
It applies to individuals who apply a broad range of competencies in various medical administration contexts. They may exercise discretion and judgment using appropriate knowledge to provide technical advice and support to a team.
1. Respond appropriately to instructions which contain medical terminology.
1.1 Receive, interpret and document written and oral instructions using medical terminology.
1.2 Use checklists where appropriate.
1.3 Interpret abbreviations for specialised medical terminology.
1.4 Interpret and adhere to the policies and procedures of the workplace.
1.5 Seek clarification when necessary.
2. Carry out routine tasks.
2.1 Use medical terminology correctly in the completion of routine tasks.
2.2 Seek assistance from supervisor or experienced staff member as required.
3. Use appropriate medical terminology in oral and written communication.
3.1 Use appropriate medical terminology as directed, in oral communication with patients, fellow workers and health professionals.
3.2 Use appropriate medical terminology as directed, in written communication with patients, fellow workers and health professionals.
3.3 Present written communication to a designated person for verification if required.
3.4 Spell and pronounce medical terminology correctly
The Medical Terminology course starts as soon as you sign up, log in and select the course. You can stop your Medical Terminology course and resume exactly where you left it by signing back in with your email address and password.
Once you have completed this online Medical Terminology course, your assessor will assess your work and upon successful completion, your Statement of Attainment will be emailed to you.